Privacy Policy

Effective date: November 17, 2025
Last updated: March 9, 2026

Hello Hong Bao LLC ("Hello Hong Bao," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, directory, event and wedding planning tools, invitation and RSVP tools, and related services that link to this Privacy Policy (collectively, the "Services").

1. Who we are

Hello Hong Bao LLC
1343 Main St., Ste. 416
Sarasota, FL 34236, USA

Privacy Contact:
Hello Hong Bao LLC
support@hellohongbao.com

2. Scope

This Privacy Policy applies to information we collect through:

• our website and related subdomains;

• vendor directory and listing tools;

• wedding website, event, invitation, guest list, and RSVP features;

• customer support, contact forms, and emails; and

• other Services that link to this Privacy Policy.

3. Information we collect

We collect the following types of information.

3.1 Information you provide to us

Depending on how you use the Services, we may collect:

Account and profile information

• name;

• email address;

• login and authentication information;

• profile details such as business name, location, and languages served.

Vendor listing information

• business name and contact information;

• listing descriptions, pricing ranges, specialties, and service areas;

• photos, logos, and other media you upload;

• links to your website or social media.

Event, wedding website, and guest-related information

• names and contact details of organizers, guests, or invitees;

• guest list groupings or relationship labels;

• RSVP responses, meal selections, plus-one information, and related notes;

• content added to wedding websites or event pages, such as schedules, stories, venue details, FAQs, travel recommendations, and photos.

Invitations and communications

• invitation content and templates you create;

• message content you ask us to send;

• contact details needed to deliver those messages;

• delivery and response logs.

Support and feedback

• messages you send to us;

• survey responses, support requests, and other feedback.

Payment information
If you purchase paid features, payments may be processed by a third-party payment processor. We do not store full payment card numbers on our own servers. We may receive limited transaction-related details such as payment status, transaction identifiers, billing name, billing address, card brand, and the last four digits of a card.

3.2 Information we collect automatically

When you use the Services, we may automatically collect:

• IP address;

• browser type and version;

• device type and operating system;

• referring pages or links;

• pages viewed and actions taken within the Services;

• dates, times, and duration of visits; and

• cookie, pixel, log, and similar technical data.

3.3 Information from other sources

We may receive information from:

• payment processors;

• analytics providers;

• email delivery providers;

• organizers who provide guest information;

• guests who respond to invitations or RSVP forms; and

• other service providers supporting the Services.

4. How we use information

We use information to:

• provide, operate, maintain, and improve the Services;

• create and manage accounts, listings, event pages, guest lists, and RSVPs;

• publish vendor listings and other content you choose to make available;

• send invitations, reminders, updates, and service-related communications;

• process transactions and maintain business records;

• respond to support requests and communicate with you;

• monitor usage, troubleshoot problems, and improve performance;

• prevent fraud, abuse, and security issues; and

• comply with legal obligations and enforce our terms.

5. Public content and directory listings

Some information is intended to be public.

If you create or submit a vendor listing, the information you choose to include in that listing may be visible to visitors of the directory, including business name, description, service areas, photos, website links, social links, and any contact information you choose to publish.

If you create a wedding website or event page, information you choose to publish there may be visible to people who can access that page, subject to any access controls or privacy settings we make available.

6. Organizers and guest information

Many of our Services allow one person or business to provide information about other people, such as guests or invitees.

If you are an organizer or vendor and you provide us with personal information about another person, you represent that you have the right to provide that information and, where required, to send communications to that person.

If you are a guest or invitee, we may receive your information from the organizer or collect it when you respond to an invitation, RSVP, or event page.

7. How we disclose information

We may disclose information:

• to service providers that help us operate the Services, such as hosting providers, analytics providers, payment processors, email providers, and customer support tools;

• to other users or visitors when you choose to make information public through a vendor listing, event page, or similar feature;

• to organizers, guests, or vendors as needed to provide the Services;

• in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; and

• when required by law or when reasonably necessary to protect our rights, users, Services, or the public.

At this time, we do not sell personal information. If that changes, we will update this Privacy Policy and any required notices before doing so.

8. Cookies, analytics, and similar technologies

We may use cookies and similar technologies to:

• keep you signed in;

• remember preferences;

• understand how the Services are used;

• improve performance and reliability; and

• support security and fraud prevention.

We may use third-party analytics tools, such as Google Analytics or similar tools, to help us understand website traffic and usage patterns.

You can usually control cookies through your browser settings. If you disable certain cookies, some parts of the Services may not function properly.

Do Not Track

Some browsers offer a "Do Not Track" setting. At this time, we do not respond to Do Not Track browser signals with a separate action or change in service behavior.

Third parties, such as analytics providers, may collect information about your online activities over time and across different websites when you use our Services, subject to their own privacy practices.

9. Marketing communications

We may send you service-related emails, such as account, security, operational, or transactional messages.

We may also send you marketing or promotional communications where permitted by law. You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us at support@hellohongbao.com.

If we send commercial electronic messages to users in Canada, we intend to do so in accordance with applicable law, including applicable consent and unsubscribe requirements.

10. International processing

Hello Hong Bao is based in the United States. Your information may be stored, processed, and accessed in the United States and other countries where our service providers operate.

By using the Services, you understand that your information may be transferred to and processed in countries outside your province, state, or country of residence, which may have different privacy laws.

11. How long we keep information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• maintain your account;

• provide the Services;

• keep vendor listings or event pages active;

• comply with legal, tax, accounting, and recordkeeping obligations;

• resolve disputes; and

• enforce agreements.

We may delete, anonymize, or aggregate information when we no longer need it.

12. Security

We use reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

13. Your choices and rights

Depending on where you live, you may have rights regarding your personal information, such as the right to request access, correction, or deletion.

You may also:

• update certain account information through your account, where available;

• unsubscribe from marketing emails;

• control cookies through your browser settings; and

• contact us to request access to, correction of, or deletion of your information.

To make a privacy request, contact us at support@hellohongbao.com. We may need to verify your identity before responding.

14. Children's privacy

The Services are intended for adults involved in planning events or offering related services.

We do not knowingly collect personal information directly from children under 13 through account registration or similar direct interactions. However, organizers may provide limited information about minors, such as including children on a guest list, in order to use the Services.

If you believe a child under 13 has provided personal information to us directly, contact us at support@hellohongbao.com.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and may provide additional notice where appropriate.

16. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact:

Hello Hong Bao LLC
1343 Main St., Ste. 416
Sarasota, FL 34236, USA
Privacy Contact: support@hellohongbao.com